Our entire team trained with Kat Koppett of Koppett.com yesterday to improve our skills working together to deliver the best possible patient experience in cosmetic plastic surgery. Koppett.com: “We all make performance choices, consciously and unconsciously, every day. When improv and story are grounded in an understanding of business goals and psychology, they are profoundly rich tools for enhancing the awareness, range and impact of those choices.” Kat’s clients include the giants of social media, banking and many others. She is amazing!